jamie_000 ([personal profile] jamie_000) wrote in [community profile] lj_refugees2011-08-07 04:36 pm
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Access to LJ

Hi~.

I'm not sure if this kind of post is allowed here. If not, you can delete this post, mods.^^

Anyway, I haven't been able to access livejournal for like two weeks. Everytime I click, it says something like the server has too my users at the moment.

From its status page (http://status.livejournal.org/), LJ's apparently up and running.

So, is it just me? What should I do? I use both firefox 3.6 and IE, if it helps. Anyone know any way to contact LJ authorities so that I could let them know about my problems?

I hardly post but I have dozens of comms on my flist there that I read everyday. So any help would be greatly appreciated!

Thank you!
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cesy: "Cesy" - An old-fashioned quill and ink (Default)

[personal profile] cesy 2011-08-07 08:49 am (UTC)(link)
Have you tried LJ support, or is that one of the pages you can't access?

[personal profile] jamie_000 2011-08-07 10:00 am (UTC)(link)
Yeah, I can't access any LJ page, but thank you very much for the reply!
cesy: "Cesy" - An old-fashioned quill and ink (Default)

[personal profile] cesy 2011-08-07 10:14 am (UTC)(link)
If you use IRC at all, the next thing I'd try would be asking in the support channel - someone there will know what else to try:
Server: ircd.livejournal.org
Ports: 6667-6669, 7000
Channel: #lj_support
If you've never used IRC, there's a web client at http://www.mibbit.com/

LJ also have a twitter account, but I'm not sure how often they check replies to it, so that might also be worth a try.

Edit: Just saw Azz's reply, and yeah, email is better still, I'd forgotten about that.
Edited 2011-08-07 10:15 (UTC)
azurelunatic: Vivid pink Alaskan wild rose. (Default)

[personal profile] azurelunatic 2011-08-07 09:41 am (UTC)(link)
In the event that you can't get through to the support page, you can also file a support request by email: support@livejournal.com

[personal profile] jamie_000 2011-08-07 10:00 am (UTC)(link)
Thank you very much! I'll email them right away!

[personal profile] biscuit1001 2011-08-07 05:09 pm (UTC)(link)
They're also on Facebook, and actually update the page there (while the official status page gets ignored/left).
silkmoth101: (Default)

[personal profile] silkmoth101 2011-08-07 01:22 pm (UTC)(link)
LJ wasn't very reliable the last weeks but another problem could be that you use FF 3.6
It's not really working on LJ anymore, I had loads of problems before I dled the new version. Maybe you could try that?
foxfirefey: A guy looking ridiculous by doing a fashionable posing with a mouse, slinging the cord over his shoulders. (geek)

[personal profile] foxfirefey 2011-08-07 04:35 pm (UTC)(link)
Hrm, I use FF 3.6 and haven't seem to have too many troubles (aside from the DDoS).

[personal profile] biscuit1001 2011-08-07 05:11 pm (UTC)(link)
Hummm...first I've heard of this. I still have FF3.6 on my netbook, and have no issues accessing LJ when it's accessible.
arethinn: glowing green spiral (Default)

[personal profile] arethinn 2011-08-08 07:06 pm (UTC)(link)
FF 3.6.x works fine on LJ.

[personal profile] ex_winterheart571 2011-08-07 03:19 pm (UTC)(link)
Clear out your cookies, that's the advice they were giving earlier and it worked for some.
glymr: (Default)

[personal profile] glymr 2011-08-07 03:23 pm (UTC)(link)
Definitely clear your cache/cookies, and if you can, I would upgrade to the latest version of Firefox, too. The one you're using is pretty outdated. But I'll bet just clearing the cache/cookies will help.
ivorygates: (Default)

[personal profile] ivorygates 2011-08-07 03:49 pm (UTC)(link)
I'm running Chrome. When I try to get to LJ by clicking on a link anywhere, it just freezes. I can eventually get to the page by putting my cursor into the address bar at the end of the address...

FOR EXAMPLE: HXXP://WWW.THIS_IS_THE_ADDRESS.COM| <-- the vertical line represents the cursor.

...and hitting "return" a couple of times. The page loads (eventually) and after that I have no trouble navigating the site. Maybe this will work for you too.

Best of luck!

Thank you, everyone!

[personal profile] jamie_000 2011-08-07 05:02 pm (UTC)(link)
Wow, thank you, everyone, for your replies and suggestions!

I've tried upgrading to firefox 5, using IE, clearing the cache/cookies, and other suggestions, but none of them works for me.

More and more, I'm afraid I'm kinda resigned to the idea that I'll never see LJ again.

Anyway, I've emailed LJ support team and am waiting for their reply. And again, thank you so much, everyone! ^^
triadruid: Apollo and the Raven, c. 480 BC , Pistoxenus Painter (Default)

Re: Thank you, everyone!

[personal profile] triadruid 2011-08-09 03:11 pm (UTC)(link)
At a guess, I'd say your IP may be caught up in the anti-DDOS countermeasures. The timing is right, and if there were a bunch of zombified computers in your IP block, they may have blocked you whole hog to avoid further damage.

Checking with support SHOULD help. Good luck!

Re: Thank you, everyone!

[personal profile] jamie_000 2011-08-10 02:47 am (UTC)(link)
Yeah, IP block, I've been thinking the same.

However, my numerous emails to the LJ support staff have been ignored so far. Guess I have to give up LJ for good. *sigh*

Thank you very much for the reply, anyway! ^^

If my IP is blocked....

[personal profile] jamie_000 2011-08-10 08:49 am (UTC)(link)
In regards to the above post about blocking IPs, if LJ is blocking my IP, can my emails to support@livejournal.com go through to the LJ staff?

They've been ignoring my numerous emails so far and I'm not sure if my emails are not going through because my IP is blocked or what.

There's no other way to contact the LJ support staff, right?

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